Shipping policy

At Malawala.com, we are committed to delivering your orders in a timely and secure manner. This Shipping Policy outlines our shipping methods, estimated delivery times, and associated costs.


1. Shipping Locations

We currently ship across India, If your location is not listed at checkout, please contact us for assistance.


2. Shipping Timeframes

  • Processing Time: Orders are typically processed within 1 business days after payment confirmation.

  • Domestic Shipping: Delivery within [5-7] business days after dispatch.

  • International Shipping: Delivery within [15-20] business days, subject to customs clearance.

Note: Delivery times may vary due to unforeseen circumstances such as weather conditions, holidays, or courier delays.


3. Shipping Charges

  • Standard Shipping: Rs.79/- For Prepaid & Rs.149 For COD.

  • Express Shipping: Available at an additional cost.

  • International Shipping: Rates calculated at checkout based on destination and package weight.


4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS to monitor the shipment status.


5. Delivery Issues

  • Incorrect Address: Please ensure your shipping address is accurate. Malawala.com is not responsible for undelivered orders due to incorrect addresses.

  • Lost or Stolen Packages: If your package is lost or stolen after delivery, please contact the courier directly.

  • Delayed Shipments: If your order is delayed beyond the estimated delivery time, contact our support team for assistance.

    ALL THE ORDERS WILL BE DELIVERED WITHIN 4-6 BUSINESS DAYS .


6. Customs and Duties (For International Orders)

International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer.


7. Returns Due to Failed Delivery

If an order is returned to us due to an incorrect address, failure to accept the package, or other reasons, reshipping charges may apply. Refunds (if applicable) will be processed after deducting shipping costs.


8. Contact Us

For any shipping-related queries, feel free to contact us: Malawala.com
Email: malawalaofficial@gmail.com

Thank you for shopping with Malawala.com!